Google Pixel XL 2 owners complaint about burn-in issues with Google latest $1000 smartphone; Google says it is investigating
Google’s hurried Pixel 2 and Pixel 2 XL launch has brought its own set of problems for the world top search engine provider. First, the buyers of Google Pixel 2 XL complained about weird color-shift effect made the Google Pixel 2 XL’s screen look excessively blue when viewed off-axis.
Even as this complaint was being made by buyers, some buyers complained that the Google Pixel 2 XL makes images look dull and dreary when the smartphone’s default settings were activated.
Now a new issue has hit Google Pixel 2 XL – burn-ins. Many Android tech forums including XDA Forums have users complaining that the Google Pixel 2 XL’s POLED screen shows burn-in.
What is burn-in?
Burn-in of a display is often associated with wear and tear of the gadget. Burn-ins have been plaguing many types of displays, from yesteryears CRTs, modern OLEDs to plasma screens. In layman language, burn-in means when a certain area of your display (smartphone/tablet/laptop/PC display or TV) looks dull and jaded compared to other parts. Once the burn-in sets in, it always spreads finally consuming the whole display area. However, typically, it takes years before your smartphone, laptop, TV or PC display will suffer a burn-in.
This is what makes Google’s Pixel 2 XL burn-in issue vital. The $1000 smartphone suffering from a dull and jaded screen just weeks after buying is nobody’s wish and this could hit Google hard.
That's some pretty wild OLED burn-in on the Pixel 2 XL after maybe 7 days of full-time use pic.twitter.com/EPJTs6D0Kg
— Alex Dobie (@alexdobie) October 22, 2017
The above tweet from Alex Dobie explains how burn-in can turn off newer Google Pixel 2 and Pixel 2 XL buyers and make them buy some other smartphone instead of wasting their hard-earned $$$ on a burn-in smartphone.
Here is another Pixel XL 2 user with the same problem
Well, hello there. I have burn-in on my 2 XL. Not as bad as some, but this is maybe 10 days of not even being used as a primary device. pic.twitter.com/g600Gw1GdK
— Stephen Hall (@hallstephenj) October 22, 2017
Google said it was aware of the burn-in issue with its Pixel XL 2 Android smartphones. Google issued a statement to The Verge saying it is “actively investigating” users’ reports.
Funnily, only Google Pixel XL 2s seem to be affected by this horrific disease. User reports only cite the Pixel 2 XL and its POLED (plastic OLED) screen being affected by burn-ins. The buyers of smaller Pixel 2 with AMOLED display have not complained of any such issue.